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To cancel or reschedule, sufficient notice must be given – at least 24 hours prior to the start of your event. Cancellation of event with less than 24 hours notice, due to unexpected weather conditions, forfeits entire deposit. The deposit can however, still be credited to your account and applied towards another event within 1 year from cancelled event. Cancellation after set-up has begun forfeits any refund. Cancel or reschedule an event by calling (269) 628-2428. All rescheduled events are based on equipment availability and are not guaranteed until re-booking is complete.
You must stay with our equipment at all times while it is in your posession. Per our Drop-Off Release Waiver, you are responsible for whatever equipment we dop off, including blowers and cords.
All inflatables and most rides require anywhere from one to three 20amp circuits. Power source must be within 100 feet of where the attraction is to be placed. If adequate power is not available on-site or you’re uncertain about whether or not you have enough power on-site, we can provide generators to supply power for your event. Generators rent for $30/generator/hour.
The amount of space needed depends on the type and number of attractions(s) you’re renting for your event. Dimensions for each attraction can be found on our website under the “Attractions” tab.
Each inflatable has their own wind ratings which range from 15mph – 25mph. Even when anchored with stakes or sandbags., if wind gusts exceed those maximum wind limits, they will be shut down for the safety of you and your guests.
We do not provide rain checks or rain dates. If your event is rained out and no indoor backup location has been established, you can use you deposit towards another event that is to take place within 1 year of the original event. Attraction availability is not guaranteed for a rescheduled event.
Vertical Edge Entertainment is fully insured under our general liability policy, commercial vehicle and workman’s comp insurance. If you’d like your event, company or location listed as additionally insured under our policy for the date of your event, Additionally Insured Certificates are $30 per entity listed.
Paying the deposit and signing the contact/rental agreement is what confirms your event. If your contract is not signed and/or we do not recieve a deposit, your event is not confirmed (unless prior written arrangements have been made.)
We offer a 5% discount for first time clients. We also offer a 10% discount if you bundle 4 or more inflatable attractions. (Bundle discount does not inclue any mechanical rides or Screamer Slide). Only one discount may be applied to an attraction. (For example, 4 bundled inflatables discounted at 10% would not be included in the 5% discount on the rest of the attactions in your package!
The delivery charge is factored into your total package quote. It is based on the location of your event and the number of trucks required to bring the attractions to your event’s location. We charge a $3/mile travel fee from our facility.
Vertical Edge Entertainment requires a 50%, non-refundable deposit for all events. Your deposit and signed contract/rental agreement guarantees your booking.
Book your event as soon as possible! We are typically booked out multiple weeks, or months, in advance, especially weekends. Even if details aren’t fully lined up for your event, we can hold or reserve attractions per request. Just give us a call!